image of glowoasis products reflecting on a gradient background with the afterpay logo and a woman with glowing skin

Afterpay 101: your questions, answered

Want to grab your favorite skincare products before they sell out, but you’re running low on cash? Or, maybe there’s a can’t-miss sale happening right now, but payday is a little too far away. If you can relate to these scenarios, we’ve got the perfect solution for you! Afterpay is a popular digital payment platform that has completely transformed the way customers shop.

But, what is Afterpay and how does it work? Let us help! We answered 10 of your most-asked questions about Afterpay below.


Question #1: What is Afterpay?

Afterpay is a service that allows you to make purchases now and pay for them with four easy payments made every 2 weeks — always interest-free! It is one of the payment methods we offer to our glowoasis customers.


Question #2: How do I use Afterpay?

Simply shop online and add the product(s) you’d like to purchase to your cart. At checkout, choose Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details before finalizing their payment. Returning customers can simply log in to their Afterpay account to make a purchase.

Please note that all items in your cart must be eligible for Afterpay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.


Question #3: Where can I use Afterpay?

Afterpay can only be applied to glowoasis purchases made through our website. You cannot use Afterpay for Amazon purchases.


Question #4: When will my items be delivered if I use Afterpay?

All Afterpay orders are delivered as per our standard shipping time frame. Visit our shipping page for more information by clicking here.


Question #5: How does the payment schedule work with Afterpay?

All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.

You can log in to your Afterpay account to view your Afterpay payment schedule and make a payment before the due date if you choose to do so.


Question #6: Is there a limit to how much I can spend on a single transaction?

Yes, there are transaction value limits for purchases made on glowoasis.com with Afterpay. For more information, please contact Afterpay customer support at info@afterpay.com.


Question #7: What glowoasis products are not eligible for purchase using Afterpay?

Afterpay cannot be used on e-gift card purchases. If you are purchasing e-gift cards along with Afterpay-eligible products, you will need to place two separate orders.


Question #8: How do I return or exchange an item purchased using Afterpay?

You can return your Afterpay purchase to us by mail for a refund. Please check that your return or exchange meets our Return Policy here. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay.

For any concerns regarding your Afterpay purchase payment, please contact Afterpay customer support at info@afterpay.com.


Question #9: What happens if I have a partial refund, and how does that affect my payments?

Afterpay will be notified once your refund is processed. Your Afterpay payment plan will be automatically adjusted to reflect the new total order value starting with the last payment and working backward. Note that the length of payments will never go beyond six weeks after the purchase date. 

In the case where a refund amount is larger than 25% of the total order, Afterpay will eliminate the fourth installment payment and charge the remaining amount to your third payment.


Question #10: What if I can’t pay an Afterpay installment?

If funds are not available or you cannot make your payment when it’s due, late fees may apply.  Click here for complete terms.


Shop glowoasis now with Afterpay

Skincare shopping has never been easier than with Afterpay. This innovative payment method has truly changed the way we shop forever. If you haven’t yet, shop with Afterpay here at glowoasis.

For more information, please visit the Afterpay website here.

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